How to Guarantee a Seamless Mobility Chain to Users with Disabilities?

How to Guarantee a Seamless Mobility Chain to Users with Disabilities?

The beginning of a mobility chain as users are entering a train station

How to Guarantee a Seamless Mobility Chain to Users with Disabilities?

Whether you are a subway network operator, an architect, a roadway manager or a museum director, guaranteeing a seamless mobility chain to your users isn’t the conundrum you’d expect.

Having an accessible and uninterrupted mobility chain enables people with disabilities to remain autonomous during their trips. A visually impaired person needs to be able, among other things, to find the subway station, go to the platform and make their connection by themself. The same applies to a wheelchair user. The curbs need to be lowered so that they can enjoy the city without any difficulties.

There’s a whole range of solutions that can guarantee people with disabilities, regardless of their profile, a real autonomy.

In this article, we’ll explain to you all the links that constitute the mobility chain so that you can set up easy devices for the benefit of your users!

 

A continuous mobility chain: a major issue

For people with disabilities, getting around can prove to be a major challenge. Any obstacles or barriers on their way can prevent them from getting around in a spontaneous way and therefore damages their autonomy, ruining, to a certain extent, their everyday lives. That’s where the mobility chain takes place.

The mobility chain can be summed up through these various stages:

1. Preparing your trip;

2. Using sidewalks and pedestrian crossings;

3. Using public transportation;

4. Coming up to the building and locating the main entrance;

5. Locating the adapted path to reach the chosen service;

6. Using horizontal and vertical circulations;

7. Reaching the chosen service, communicating with the staff;

8. Locating the adapted path to leave and exit the building.

We can see that the mobility chain forms part of accessibility. It truly is essential for people with disabilities since a continuous mobility chain enables them to move around more freely. Not having to ask someone for help when there are existing solutions so that they can manage by themselves turns out to be primordial for them.

A mobility chain is efficient when all of its links are connected to each other so that users can have a smooth trip without any obstacles: users go from point A to reach point C. Consequently, point B needs to be able to link A and C together. There can be many possible combinations in just one place. This is particularly striking with multimodal transit hubs such as a bus station with access to bus platforms, train platforms, information desk, city public transport… All the possible destinations need to be taken into account in order for the mobility chain to be covered in full. Every link has a role to play and if there’s one that’s broken, it’s the whole mobility chain that’s paralyzed.

On a larger scale, an optimal mobility chain helps build an inclusive and supportive city. A true challenge for a Smart City that has to welcome everybody including people with disabilities. But cities all over the world keep innovating to provide their citizens with safe and efficient mobility options. This happens to be the case with MaaS, a Finnish mobility transport platform, that facilitates the lives of both users and urban designers.

 

What are the solutions to implement for a seamless mobility chain?

Being a hotel or shop manager, nothing is more rewarding than a satisfied customer. Because obviously, a customer who had a good experience in your establishment is likely to come back and tell others about it. Whatever your establishment may be, public or private, taking into account the needs of your customers or visitors with disabilities will be beneficial for your activity. 

The same applies to cities which are committed in providing their inhabitants and tourists with the best possible experience. Roadways and public transportation have a key role in the image they send back to their users.

The first step consists in checking on the continuity of horizontal and vertical circulations:

⊗ Large doors and pathways;

⊗ Removing steps or offsets;

⊗ Removing upright obstacles;

⊗ Visual and tactile contrasting elements to limit traffic zones;

⊗ Securing stairs;

⊗ Creating alternatives to stairs: ramps or slopes, elevators or escalators.

Here is now a summary of different devices or solutions of equivalent effect that you need to implement to guarantee your users a seamless mobility chain:

For roadways: 

⊗ Accessible Pedestrian Signals (APS) such as aBeacon designed by French company Okeenea;

⊗ Tactile ground surface indicators (TGSI);

⊗ Guiding paths;

⊗ Visual information for people with a hearing impairment;

⊗ Lowered curbs for wheelchair users.

Accessible Pedestrian Signals, also known as audible signals, still remain the safest way for blind or visually impaired people to cross the road. They can easily be activated on demand with a remote control or a smartphone thanks to MyMoveo app (available on both Android and iOS).

For public transportation (subway, bus, bus and train stations): 

⊗ Audio beacons like NAVIGUEO+ HIFI;

⊗ Secured stairs: handrails and contrasting non-slip stairs;

⊗ Guide paths;

⊗ Visible, readable and easily understandable signage: pictograms and Braille;

⊗ Visual information for people with a hearing impairment; 

⊗ Removable access ramps on buses;

⊗ Indoor wayfinding apps like Evelity: New York City subway chose Okeenea’s app for a test in real conditions. 

To activate audio beacons on demand, people with a visual impairment use the same devices than those used for Accessible Pedestrian Signals. Quite convenient! 

For public venues:

⊗ Parking spaces for people with reduced mobility, including wheelchair users;

⊗ Audio beacons;

⊗ Amplification systems or induction loop systems;

⊗ Secured stairs: handrails and contrasting non-slip stairs;

⊗ Elevators or escalators;

⊗ Visible, readable and easily understandable signage: pictograms and Braille;

⊗ Indoor wayfinding apps like Evelity: Luma Foundation in Arles, France chose Evelity for its visitors.

In a building such as a museum, metres and metres of guide paths can distort the architecture and the design of a place. An innovative solution like Evelity is particularly relevant! It fits in all types of places and buildings and provides a tailor-made experience to its users, whatever their profile may be.

No matter what activity you’re in, the training of your staff happens to be a true asset regarding the satisfaction of people with disabilities’ needs. They could thus benefit from a good experience and would be more likely to come back to your place or use public transport again. 

Setting up these devices, you’ll guarantee your users with disabilities a continuous mobility chain. Being able to get around in a spontaneous, safe and autonomous way makes a difference for people with disabilities!

 

Would you like to know more about accessibility? Find out more articles to learn all the good practices that other cities have already implemented:

How Cities in America Communicate Efficiently about Accessible Pedestrian Signals: Good Examples to Follow

How Can Shopping Malls Be Accessible to People with Disabilities?

How to Help People with Disabilities Get a Better Experience on the Subway?

Public Transport Information Accessibility: 5 Solutions for Deaf or Hard of Hearing Users

 

 

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People getting around in a subway platform in New York City

A mobility chain is efficient when all of its links are connected to each other so that users can have a smooth trip without any obstacles: users go from point A to reach point C.

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Carole Martinez

Content Manager junior

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powered by okeenea

The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.

How Do Student Associations Step into Action Regarding Disability in Business Schools? | The Example of HEC Paris

How Do Student Associations Step into Action Regarding Disability in Business Schools? | The Example of HEC Paris

A class is taking place at HEC Paris

How Do Student Associations Step into Action Regarding Disability in Business Schools? | The Example of HEC Paris

In our last article, we saw all that prestigious business school HEC Paris implemented in order to welcome students with disabilities. Its goal being to support students with disabilities all along their academic journey and even beyond. Raising awareness on disability among all students and faculty staff remains essential since it enhances the inclusion of students with disabilities.

But this inclusion doesn’t just depend on the disability referents. The HEC Paris Handicap association, a student association, works closely with the school’s Disability Program for Learners to meet the needs of students with disabilities, whether it concerns their curriculum or their social life on campus.

Soline Toussaint, President of the association, brings to light all the actions of this committed association!

 

Hello Soline, can you introduce yourself in a few words?

My name is Soline, I’m 24 years old and I’m currently doing a Master’s degree at HEC Paris. I’m the President of the HEC Paris Handicap association. It was co-founded last September.

 

Can you tell us more about how this association works regarding disability?

We created the HEC Paris Handicap association having in mind two goals: raising awareness on disability and assisting students with disabilities.

We want to assist learners with disabilities during their academic and professional courses serving as the connection between learners, Alumni, disability referents and companies that seek to be involved in favor of inclusion.

We also want to raise awareness among the whole HEC Paris community and its partners regarding disability by organizing events on campus that are linked to school’s associations and companies.

 

Why was this association created?

Several students got involved alongside the school’s administration to set up a Disability Program for Learners at HEC Paris. It became obvious for us to continue being involved by founding an association that’s by and for students. It’s often easier to reach young people when the initiative comes from a student association rather than the administration. 

 

For the moment, due to COVID-19, business schools like HEC Paris can’t organize physical events. Have you planned any actions and activities once we’ll all have better days?

We have a lot of ideas and we hope that we’ll soon be able to implement them.

We’d like first to set up round-table discussions with personalities from different walks of life to provide a meeting of minds on disability: paralympic athletes, managers/HR/CEOs, employees with disabilities, association presidents… We’d also like to organize parasports workshops, film screenings and awareness days to change people’s minds on disability.

In order to reach a large audience, including the notion of inclusion in some of our speeches is part of our goals. This will be the case from April with a module on diversity and inclusion that will be part of the LVMH Chair. We’d also like to define a strong communication plan in order to use social media to communicate key numbers, certain public debates, awareness videos and make certain diseases and the proper attitudes to adopt known.

Lastly, we’d like for people with disabilities to easily enter into working life organizing resume, cover letter and mentorship workshops with partner companies. We’d also like to incite students with disabilities to apply to HEC Paris and join us!

All of these actions are made possible thanks to the development of strong relationships with other associations (inside and outside HEC) and partner companies of HEC Paris. Our main concern is to raise awareness among the greatest number of people and not just the ones that are directly affected by disability. We are convinced that we’ll be able to change how disability is viewed at work and in everyday life by making future managers and decision makers grow. 

 

HEC Paris has implemented a whole politics towards disability inclusion, do you work hand in hand with disability referents? Teaching staff? If so, can you explain how?

HEC Paris created a Disability Program for Learners to best assist people with disabilities, whether they are learners or employees. It’s crucial that all parties involved are represented and that they work together in order to fully collaborate. Therefore, career and administration offices, teachers, disability referents and students stand together and can count on the support of HEC Paris legal and communication offices. 

For our part, we are committed to convey the voice of learners, regardless of their program (the Grande Ecole program, Specialized Masters and MSc, PhD, MBA, EMBA…) in this ecosystem by regularly participating in discussions. We’re in close contact with the disability referents dedicated to students. Some of them are teachers or are still members of the administration.

 

HEC Paris has more than a hundred associations, do you create connections with some of them?

Indeed, HEC Paris has more than 160 student clubs! In order to reach the largest number of people, including those who don’t feel concerned about disability, it’s essential to develop strong relationships with other student clubs. This enables our actions to gain more impact and bring us visibility on campus.

Last November, we were supposed to organize the screening of the movie The Specials in partnership with movies association Making Of but this was postponed due to the present sanitary situation. We’re going to organize a round-discussion table with the HEC Débats association. Student media KIP also published an article on disability. We’d like to include sports associations to organize parasports workshops during MBAT for example which is a large European sports meeting organized by MBA students from HEC Paris on the campus.

 

What do you wish for 2021 and the following years?

This being my last year at HEC Paris, I’ll graduate next June. I hope that other students will get involved so that the association remains. I wish the sanitary crisis improved so that we could go back to normal. Lastly, I wish for disability not to be seen as scary but for what it is: a strength and a richness for people with disabilities but also for everybody who interacts with them. 

 

Find out more information on accessibility in business schools and colleges in our articles:

How Do Business Schools Include Students with Disabilities? | The Example of HEC Paris

The Trailblazers of College Accessibility in the United States

 

Cover photo credits: Jean-Marc Biais

 

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A workshop mixing different profiles of students

It became obvious for us to continue being involved by founding an association that’s by and for students. It’s often easier to reach young people when the initiative comes from a student association rather than the administration.

writer

Christine Pestel

Communications Manager

stay updated

Get the latest news about accessibility and the Smart City.

other articles for you

follow us!

more articles

7 Tips to Welcome a Person with Disabilities

7 Tips to Welcome a Person with Disabilities

7 Tips to Welcome a Person with Disabilities  Who hasn’t been uncomfortable dealing with a person with disabilities? We’ve all been afraid to drop a clanger, to be clumsy and to behave badly. It’s normal to feel disconcerted in a new situation when we don’t...

7 Tips to Welcome a Person with Disabilities

7 Tips to Welcome a Person with Disabilities

7 Tips to Welcome a Person with Disabilities  Who hasn’t been uncomfortable dealing with a person with disabilities? We’ve all been afraid to drop a clanger, to be clumsy and to behave badly. It’s normal to feel disconcerted in a new situation when we don’t...

NEVER miss the latest news about the Smart City.

Sign up now for our newsletter.

Unsubscribe in one click. The information collected is confidential and kept safe.

powered by okeenea

The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.