Olympic Games Tokyo 2020: Accessibility Equipment Update

Olympic Games Tokyo 2020: Accessibility Equipment Update

Olympic Games Tokyo 2020: Accessibility Equipment Update

 

Because of COVID-19, many events had to be postponed in 2020, including the Summer Olympic Games in Tokyo. But everything is set for the Japanese capital to play host from July 23 to August 8, 2021. As for the 4,400 Paralympic athletes, their turn to shine will come from August 24 to September 5. Tokyo had already experienced the excitement related to such an event in 1964 and considerable work had been undertaken. For the 2020 Olympics, Tokyo prepared to welcome 500,000 tourists who were supposed to flock from all over the world to attend this unique event and among them several thousands of people with special needs. Unfortunately, the city is currently under restrictions due to a state of emergency. Meaning that because of an increase of COVID-19 cases, there can’t be any spectators at all to cheer for the athletes! We can only enjoy the Games from the comfort of our own homes.

The overall budget of the event was at first estimated at a minimum of $3.4 billion but because of the one-year delay it’s now up to $15.4 billion. An increase of 22%. The huge investment can also be explained by making the Olympic area and city infrastructures accessible to everyone since it was initially supposed to welcome spectators. Even if Tokyo has set up accessibility equipment specifically for the Summer Olympic Games, all citizens and tourists with disabilities will still benefit from some of it after the event is finished. Thus this represents a long-term investment to remove accessibility barriers!

What about the accessibility equipment for the Olympic Games? What is the national legislation in force related to accessibility? And what examples of application these laws have to date? We will see that the accessibility equipment the city put in place is a great showcase for inclusion but that efforts still need to be made. Nevertheless, Tokyo truly sets an example for the next cities who will host the Olympic Games and welcome visitors and athletes with disabilities.

Local accessibility regulations

The number of elderly people is constantly growing in Japan. The older the population, the more the need for accessibility increases. In response to this growing problem, the Ministry of Territory, Infrastructure and Tourism brought into force in 2008 the “barrier free” law in order to allow everyone to move independently in public spaces such as train stations, transit centers, airports, ports but also shopping malls and public buildings.

Read our article How to Guarantee a Seamless Mobility Chain to Users with Disabilities?

The accessibility of public spaces has resulted in numerous initiatives such as the installation of ramps, elevators, tactile floor markings, spaces reserved for wheelchair users and information in braille.

The election of Tokyo in 2013 as the host city for the Olympic Games accelerated the process of implementing this law and enabled as many people as possible to benefit from this sporting event. All accessible places are to be identifiable by a blue sticker during the 2020 Summer Olympic Games.

 

Olympic Games’ accessibility guidelines

In collaboration with relevant state organizations, the Tokyo government, municipal authorities and associations representing people with disabilities, the Tokyo 2020 Organizing Committee formulated accessibility guidelines for the Olympic Games, which were approved by the international paralympic committee.

Among the competition venues, 24 already exist, 10 will remain temporary and 8 have been built specially for the Games. The other places targeted by the accessibility guidelines include existing accommodation places and public transport as well as those created for the occasion.

Access and circulation equipment

These guidelines apply to all access and circulation equipment such as:

⊗ Access routes and movement areas which must be free of obstacles and a minimum of 5.9 feet wide.

⊗ The ramps if access to the same height from the ground is not possible (different inclinations depending on the sites are proposed in the guidelines).

⊗ Stairs whose steps must be of uniform height and depth, avoiding spiral staircases.

⊗ Ground surfaces which must not present any risk of tripping and offer reliable directional indicators which adapt to all users. In addition, exterior pathways must be equipped with tactile paths.

⊗ Reception desks, entrances and exits must be accessible to people with reduced mobility.

⊗ Doors must be designed so that they can be pushed by people in wheelchairs, pushing strollers, or carrying heavy objects.

⊗ Elevators and escalators which must be installed near passageways.

Equipment dedicated to spectators

Regarding equipment originally dedicated to spectators, the guidelines also make recommendations for:

⊗ Seated places: at least 0.50% of the total number of places must be accessible to people with reduced mobility. The same ratio is applicable to places dedicated to their companions.

⊗ The toilets and changing rooms must be designed to accommodate people with reduced mobility as well. A unisex toilet intended to accommodate a person in a wheelchair is compulsory for each toilet block.

For more details on the recommended technical specifications, please refer to the 2020 Olympics accessibility guidelines.

An example of application of the accessibility guidelines: the Tokyo Games Athletes’ Village

The Village concept is based on the principle of universal design. A place designed specifically for the occasion and 100% accessible to allow athletes to relax and concentrate.

The Village fully complies with the committee’s accessibility guidelines. Every detail has been thought out to accommodate Paralympic athletes in order to ensure their comfort for the competition.

For example, the Tokyo government has carried out a study to ensure that the configuration of the elevators meets the specific requirements of the Tokyo 2020 Games as well as long-term needs. Also, double rooms have been converted into single rooms so that athletes with disabilities can benefit from sufficient space.

With a maximum slope of 2.5 degrees, the Olympic Village site is geographically adapted to accommodate all visitors. The access to the seaside was designed with a slight slope. Also, the longest distance between the athletes’ entrance and the residences is 929 yards.

 

Transport: a futuristic shuttle to reduce obstacles

Another example of a practical accessibility application, this time related to transportation, is Toyota’s futuristic Accessible People Mover (APM) shuttle. As the global Olympic partner, the automaker has developed an electric vehicle for short distances. The 200 shuttles can transport athletes, staff and visitors with mobility difficulties to the various sites of the Tokyo 2020 Olympic Games. Using an integrated ramp, the vehicles designed specifically for the Games can transport two passengers and one person in a wheelchair at a time for the “last one mile”.

 

To conclude

If Japan remains an example in terms of accessibility in Asia, it still has a long way to go to match its European counterparts.

The President of the International Paralympic Committee Andrew Parsons remains particularly worried about the accessibility of hotel rooms in the city. Recently, hotels with 50 or more rooms were required to have only one accessible room. The law has recently been changed to bring this level to 1% of the total number of rooms per hotel. This reform is a positive legacy for the Paralympics but also afterward.

In general, Japan maintains protective towards its disabled citizens. Despite the new regulations and the overall improvement in the accessibility of public places, “you don’t see people with disabilities moving around, because there is a cultural barrier. They are expected to stay at home, ” said Andrew Parsons.

However, the organization of the Olympic Games remains a great opportunity to change mentalities and regulations. As a legacy of the 2008 Beijing Olympics, Beijing Airport now has a parking specially adapted for disabled people. The event also helped build wheelchair ramps in streets, malls and major cultural attractions.

Another highlight during the Beijing Olympics, the city installed accessible pedestrian signals at pedestrian crossings to assist people with visual limitation.

All these examples prove that accessibility equipment originally set up to host the Olympic Games can be profitable in the long-term. Indeed, they help improve the everyday lives of people with disabilities.

Like Beijing and the other host cities, let the positive pressure on Tokyo help the Japanese capital make the transition to a more accessible smart city.

Updated on July 27th, 2021

Take a look at our article on another sporting facility:

The Guidelines for Stadium Accessibility: Offering People with Disabilities a Good Experience 

media

The election of Tokyo in 2013 as the host city for the Olympic Games accelerated the process of implementing the “barrier free” law and enabled as many people as possible to benefit from this sporting event.

writer

Zoe Gervais

Zoe Gervais

Content Manager

stay updated

Get the latest news about accessibility and the Smart City.

other articles for you

share our article!

more articles

NEVER miss the latest news about the Smart City.

Sign up now for our newsletter.

Unsubscribe in one click. The information collected is confidential and kept safe.

powered by okeenea

The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.

5 Must-Have Apps for Deaf and Hard of Hearing People in 2022

5 Must-Have Apps for Deaf and Hard of Hearing People in 2022

5 Must-Have Apps for Deaf and Hard of Hearing People in 2022

 

Technological breakthroughs can do miracles. For the 466 million people worldwide having disabling hearing loss (WHO), smartphones have become an essential tool to facilitate social interaction due to speech perception.

Today 95% of deaf and hard of hearing people use a smartphone on a daily basis in developed countries. Plenty of applications contribute to eliminate the main communication-related obstacles that hamper the daily lives of millions of deaf and hard of hearing people around the world.

But to get you started, we have selected for you the 5 best apps of 2022 to help your visitors with hearing impairment get in touch with you, communicate once there and benefit from the services available at your place. This non-exhaustive list is no substitute for potential devices already available at your venue such as hearing loops but rather optional supplements to better accommodate deaf or hard of hearing people in your establishment or during concertations meetings.

Smartphone accessibility settings

Before rushing to Google Play or the App Store, it is important to check with the user that the accessibility settings to their smartphone are well configured. Good settings are more effective than an application that will overload the device.

Phone functionalities are often underused due to the lack of communication by operating systems and their constant evolution. They are however simple to activate and highly useful. Here are the ones you need to communicate to your staff if necessary this year.

First, find out about the phone model. Does the person have an iPhone? For iPhone 5 or later users, the phone includes several basic accessibility options such as:

⊗ Volume control

⊗ Live Listen for the hearing-impaired in order to perceive more clearly the interlocutor during a conversation, even if the person is on the other side of the room or the environment is noisy. Audio can be sent to compatible Made for iPhone hearing aids, AirPods or Powerbeats.

⊗ Mono audio for people with hearing loss in one ear. Stereo recordings have separate audio information in each ear. Mono audio lets you hear the same information in both ears.

⊗ The configuration of RTT and TTY protocols to make calls as live text.

⊗ Visible and vibration alerts to avoid missing calls, messages and notifications with the possibility of choosing several vibration options as well as a flashlight.

⊗ Siri by typing the desired question.

Shortcuts can be set to simplify access to features using a triple-click. Invite users to make the last update of their device to have access to the latest features.

For Android phones, the native functionalities are fewer but are supplemented by downloadable applications. To date, smartphones running Android operating system have the following accessibility features for the deaf and hard of hearing:

⊗ Instant transcription to follow a live conversation in over 70 languages ​​and participate in the conversation quickly thanks to speech synthesis.

⊗ Subtitles with the possibility to choose the preferences of the subtitles to use (language, text and style).

⊗ Instant Captions: This feature is automatic for all multimedia content currently playing on Google Pixel devices only.

⊗ Hearing aid compatibility that lets you pair hearing aids with an Android device to hear more clearly.

⊗ Real-time text during calls (RTT) that works with TTY. As on the iPhone, this option offers the possibility of typing text to communicate live during a phone call.

5 essential apps for deaf and hard of hearing people

Once the phone is set up correctly, it is time to focus on installing applications according to usage. We have selected for you 6 free and useful apps to gain accessibility in 2022 and communicate easily with deaf and hard of hearing people.

Ava 

An instant transcription app that transcribes in live the words of a group of people. Each participant installs the application on its smartphone and using the microphone the conversations are transcribed. This app allows people who are deaf or hard of hearing to distinctly follow a conversation within a group without having to lip-read.

Useful for iPhone users who don’t have access to the famous instant transcription native functionality from Google during your consultation meetings.

Available on iOS and Android.

RogerVoice 

The world famous French application created in 2013 by Olivier Jeannel offers two options.

The first is the live transcription of telephone conversations in more than 100 languages as well as the possibility of answering by voice synthesis. People who are deaf and those who have hearing loss, or someone who has difficulty speaking can use the phone to have a conversation with someone, and receive a typed text of what the other person is saying.

The application goes further by offering to make calls thanks to the help of qualified LSF Interpreters graduates and Graduated LPC coders (in France only). A free version offers up to one hour of call by video interpreter assistance. 

An useful app for deaf or hard of hearing people who want to request information about your venue from a distance.

Available on iOS and Android.

Sound Amplifier

The Sound Amplifier app for Android is the equivalent of the Live Listen option included in basic iPhone settings. However, it offers more advanced functions in terms of sound volume adjustments and eliminates background noise.

The Sound Amplifier app improves the audio quality of Android devices when using headphones, to provide a more comfortable and natural listening experience. The Sound Amplifier app enhances and amplifies sounds from the real world.

This application can be very useful if your venue has a poor sound environment.

Available on Android. Note that the Sound Amplifier application is part of the native settings of Google Pixel phones.

TapSOS

The British app Tap SOS allows deaf and hard of hearing person to connect with emergency services in a nonverbal way. By creating a profile that includes personal medical history emergency responders can give the best care in the event of an emergency. 

When connecting with an emergency service, the app pinpoints the exact location and send all the data stored in the user’s profile in seconds.

The app won the 2018 Digital Health Award as the best effective method for all smartphone users to contact the emergency services in situation of distress.

Available on iOS and Android.

Subtitle Viewer

Using the smartphones’ microphones, the Subtitle Viewer app offers deaf and hard of hearing people the possibility of viewing subtitles in different languages ​​live on the user’s phone. The subtitles are displayed in real time and the text passage is highlighted.

The application synchronizes with television and movies at the cinema. Other similar applications are available on the market and can accommodate hearing impaired people in your cinemas if the movie screenings are not captioned.

Available on iOS and Android.

As you can see, smartphones can be great tools within reach to help people live well with hearing loss. Whether they enhance access to labour market, culture, medical care and public services, today’s technology encourages social bonds between deaf and hard of hearing people and the rest of the population even it does not replace human contact.

Thanks to these apps, communication between deaf and hard of hearing people and hearing people has never been so easy!

If you’d like to know more about hearing impairment, check out these articles:

Public Transport Information Accessibility: 5 Solutions for Deaf and Hard of Hearing Users

What You Need to Do to Ensure Accessibility for Deaf People at Public Venues

Hearing Impaired People: a Multitude of Profiles for Different Needs

Updated on December 28th, 2021 / Published on January 17th, 2020

media

Phone functionalities are often underused due to the lack of communication by operating systems and their constant evolution. They are however simple to activate and highly useful.

writer

Zoe Gervais

Zoe Gervais

Content Manager

stay updated

Get the latest news about accessibility and the Smart City.

other articles for you

share our article!

more articles

NEVER miss the latest news about the Smart City.

Sign up now for our newsletter.

Unsubscribe in one click. The information collected is confidential and kept safe.

powered by okeenea

The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.

Smart City Expo: A Flagship Event Moving ‘Towards Inclusivity’

Smart City Expo: A Flagship Event Moving ‘Towards Inclusivity’

Smart City Expo: A Flagship Event Moving ‘Towards Inclusivity’

 

The city of Barcelona is about to host the 9th edition of the Smart City’s flagship international event: the Smart City Expo World Congress. This international trade show is the #1 meeting point for Smart City players, which has gathered more than one million visitors from around the world since its creation in 2011.

It is an opportunity for experts, politicians, companies, research centers and global organizations to share their vision and lead together the urban transformation of tomorrow.

Facts and figures about Smart City Expo

Smart City Expo infographic

An inclusive edition: ‘Towards Inclusivity’

A smart city is not just a sustainable and innovative city. Inclusion, and particularly inclusion of people with disabilities, remains an important innovation driver for the Smart City.

This year, the Smart City Expo World Congress puts inclusion at the heart of its approach with an initiative called ‘Towards Inclusivity’, proposing measures to limit the divide related to disability, language, religion or gender.

Here are the initiatives dedicated to disabled people that you can find during the event this year:

⊗ electric scooters available for people with reduced mobility,

⊗ reserved spaces for wheelchairs and electric scooters,

⊗ guided tour available for visually impaired people,

⊗ full accessibility of the venue.

Many debates and conferences on the theme of inclusion will also be proposed during the event to raise awareness and enable all participants to act on their own scale to respond to inclusion society’s challenges, such as digital inclusion, gentrification, urban justice or the sharing economy.

Why participate in Smart City Expo World Congress?

You are involved in the Smart City industry? You want to develop your network? Find partners or customers?

Smart City Expo is the place to connect with your entire ecosystem. Between start-ups, cities, institutions, politicians, more than 25,000 participants from around the world are expected for this event. Don’t miss it!

Moreover, according to the statistics provided by the organizers, two out of three people present at the event are decision-makers, which makes Smart City Expo the ideal place for the collection of qualified prospects and the creation of new collaborations. Overall 92% of participants were satisfied with the quality of contacts established in previous editions.

Join the adventure!

Practical information

From 19 to 21 November 2019 at the Fira Barcelona in Barcelona.

 

What is the Smart City? To go further, read our article on the topic: How Can a Smart City Make Life Easier for People with Disabilities?

media

This year, the Smart City Expo World Congress puts inclusion at the heart of its approach with an initiative called ‘Towards Inclusivity’, proposing measures to limit the divide related to disability, language, religion or gender.

writer

Zoe Gervais

Zoe Gervais

Content Manager

stay updated

Get the latest news about accessibility and the Smart City.

other articles for you

share our article!

more articles

NEVER miss the latest news about the Smart City.

Sign up now for our newsletter.

Unsubscribe in one click. The information collected is confidential and kept safe.

powered by okeenea

The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.

London’s Accessible Pedestrian Crossings: What Does The Law Say?

London’s Accessible Pedestrian Crossings: What Does The Law Say?

London’s Accessible Pedestrian Crossings: What Does the Law Say?

 

Close your eyes. Imagine yourself as a pedestrian facing a horde of cars pressed into the streets of London. How to know if it is safe to cross?

Every day more than 250,000 visually impaired people cross the streets of London.

What are current regulations, legislation and guidance to make the pedestrian crossings of the capital accessible?

Let’s have a look at current regulations in force. You will then be able to assess whether your crosswalks are up to standard and take the necessary steps to comply with them.

 

The Highways Act 1980 

The highway authority has the duty under the Highways Act 1980 to keep the streets and pavements clear of obstacles and clutter to allow every pedestrian to walk along them safely.

The Equality Act

The new Equality Act 2010 (former Disability Discrimination Act 1995 – DDA) provides a legal framework to protect the rights of individuals and avoid any discrimination caused by physical features. The Act also requires local authorities to provide information that is accessible for everyone.

Inclusive mobility

In 2005 the Department of Transport published “Inclusive mobility – a guide to best practice on access to the pedestrian and transport infrastructure”. The aim of this guidance is to provide advice on best practice to assist professionals to meet their responsibilities under the Equality Act. These guidelines do not have any legal status but they provide guidance on best practice in a general sense that relevant organizations can apply to their particular situation. 

These include specifications on:  

⊗ Audible and tactile signals at pelican crossings and controlled junctions

⊗ The Design of Pedestrian Crossings 

⊗ Tactile Paving Surfaces

The main purpose of these guidelines is to set road designs for people with physical impairment to the highest possible standards that can benefit to everyone.

 

Design of Pedestrian Crossing

The Department of Transport has issued a guideline in 1995 updated in 2005 in a traffitc advisory leaflet advising on the design of general pedestrian facilities at signal-controlled junctions. A full section is dedicated to accessible pedestrian crossings.

According to the Department of Transport, two audible signals and one tactile signal standards are available: the normal standard “bleeper”, the “Bleep and Sweep” signal and the tactile cone.

The standard “bleeper” is the audible solution used when all cars are stopped at a junction. For more complexe crossings, the “bleep and sweep” signal is used. By adapting the output level of each crossing signal, pedestrians can determine which crossing is safe to cross and thus reduce the risk of confusion.

The tactile signal is a small cone fitted underneath of the push button box. The cone rotates when the green man pedestrian signal is lit. To ensure consistency for visually impaired people the tactile unit should be installed on the right hand side of the bottom of the push button unit.

When audible signals are unsafe only tactile devices shall be used. However, the question of security remains debatable. Indeed, several local associations contest this notion of “security”. According to them, all pedestrian crossings should be equipped with an audible signal no matter the design of the junction.

 

Design Standards for Signal Schemes in London

 The Design Standards for Signal Schemes in London are guidelines that list all standards for audible and tactile signals for the City of London. If you are a decision-maker from London this document specifically might interest you.

“Where pedestrian facilities are being provided, audible and/or tactile devices must be provided for the visually impaired in addition to the normal Red and Green Man indication. 

The tactile or audible devices shall always operate at the same time as and be interlocked with the Green Man indication.”

The Design Standards for Signal Schemes in London

The mayor of London says that all pedestrians crossings are accessible, in practice, it is very common to find a crossing only equipped with a cone and not with an audible signal making crossing more difficult and less secure for visually impaired people.

The document updated in 2011 contains all practical information related to the installation of accessibility equipment on pedestrian crossings in London such as:

⊗ location of pushbutton and tactile units 

⊗ red lamp monitoring

⊗ audible signal installation requirements

⊗ ‘all red’ detectors

To enable blind and low-vision pedestrian to safely cross the road, all London’s signal-controlled junctions must be equipped with audible and/or tactile signal unless specific considerations warrant their exclusion. As we know London is a large and old city. The road layouts vary widely because the space and geometry of each junction and crossing are different. Consequently these texts above list general specifications regarding accessible devices location and design but may be subject to changes to achieve safe and unambiguous signalling.

 

For more information about London’s policy on accessible pedestrian crossings, check out our last article!

 

Source documents:

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/3695/inclusive-mobility.pdf

http://programmeofficers.co.uk/Preston/CoreDocuments/LCC175.pdf

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/330214/ltn-2-95_pedestrian-crossings.pdf

http://content.tfl.gov.uk/design-standards-signal-schemes.pdf

media

Where pedestrian facilities are being provided, audible and/or tactile devices must be provided for the visually impaired in addition to the normal Red and Green Man indication. 

writer

Zoe Gervais

Zoe Gervais

Content Manager

stay updated

Get the latest news about accessibility and the Smart City.

other articles for you

share our article!

more articles

NEVER miss the latest news about the Smart City.

Sign up now for our newsletter.

Unsubscribe in one click. The information collected is confidential and kept safe.

powered by okeenea

The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.

MaaS: A Solution for Tomorrow’s Mobility

MaaS: A Solution for Tomorrow’s Mobility

MaaS: a Solution for Tomorrow’s Mobility

 

Mobility is not just about getting from point A to point B. It is actually way more than that. It’s about taking into account a whole series of factors such as the duration of the journey, the price, the quality of the service, the environmental impact and safety.

In a changing world where new mobility actors are constantly upsetting our cities’ balance, emerging digital alternatives such as Mobility as a Service i.e MaaS offer an innovative mobility experience for smart cities of the future.

Let’s focus on a key concept of the Smart City that promises to transform our journeys of tomorrow!

What is MaaS?

MaaS stands for Mobility as a Service and is a platform that seamlessly combines all existing transportation options, from travel planning to payment. MaaS smartly manages the transportation needs of users through the provision of real-time information combined with custom-made services.

MaaS was born in Finland where it already plays a key role in national transport policy. The concept is widely recognized around the world as a breakthrough innovation, one that will change the way everyone travels through digitization and the combination of the best mobility solutions.

MaaS is more than just a transport information platform. It’s a smart way to reach a destination. But also a powerful tool based on an user-centred approach’s way of getting around. Its goal: providing users with the mobility solution that best suits their needs.

MaaS: What impacts on cities and end users?

For public decision makers, MaaS represents a major challenge in controlling the mobility chain, data analysis and creating strong partnerships between various stakeholders.

Indeed, public authorities and private actors of MaaS must perfectly control the entire mobility chain to facilitate access to different modes of transport in a fluid and equal manner. To do so, it is necessary to encourage the design of multimodal urban centers.

How Can Multimodal Transit Centers Be Accessible for People with Disabilities?

Data analysis provides valuable information to transport operators and cities to adjust their network and services. The indirect objective is thus to better meet the needs of travelers and environmental purposes.

In order to set up such a tailor-made service, public authorities have the responsibility to create trustworthy partnerships between the different transport operators by offering contractual frameworks encouraging cooperation.

A lot of cities have implemented or have been implementing a MaaS platform to give room to active mobility: Helsinki (Finland), Antwerp (Belgium), Nijmegen (Netherlands), Madrid (Spain), Budapest (Hungary)…

For users, MaaS is a answer to the myriad of mobility options in urban areas. From personal vehicles, shared mobility, vehicles with drivers to public transport, it can be difficult to make the right choice. Not to mention that the best trip is perhaps intermodal and combines several modes of transport for a single journey.

How to Help People with Disabilities Get a Better Experience on the Subway?

The main advantages of this solution for users are:

⊗ Reliability: MaaS provides correct information in real time and a high level of service,

⊗ Simplicity: a single application allowing easy access to information,

⊗ Flexibility: MaaS adapts to the preferences of each user taking into account their personal situation (ex: a sensory disability),

⊗ Impartiality: the service displays all the possible options to best serve the needs of end users.

What will MaaS of the future look like?

The digitization of mobility is underway, followed by a constant increase in the number of services. New mobility offers will continue to develop (autonomous, electric, shared vehicles etc.) and customers’ expectations to evolve. Mobility services will merge more and more to form true intermodal continuity in the mobility chain. Therefore, the traveler’s choice will rely more on the price and the performance than on the mode itself.

MaaS of tomorrow will help all users make the right choice based on their personal preferences, the weather, and their physical and mental abilities. In the world of tomorrow, MaaS will be a true indoor/outdoor smart mobility assistant that will erase disability barriers by offering a 100% tailor-made mobility.

In short

It is becoming increasingly clear that we are at the beginning of a new era of mobility based on the digitalization of our modes of travel. 

Mobility as a Service is the key to change traveling behaviors towards more sustainable, more inclusive and more affordable mobility, given everyone’s disability.

MaaS seems to have a bright future. But is the Nordic mobility model can easily apply to other countries? Will all carriers agree to share their data with operators? What are the possible associations with existing ticketing services? Many challenges still need to be addressed… But from what we reckon, MaaS seems to represent what a connected and smart city should be.

How Can a Smart City Make Life Easier for People with Disabilities?

To go further: Mobility Apps for Blind People or how Technology Can Replace Special Assistance at the Airport

Updated on September 13th, 2021

media

In the world of tomorrow, MaaS will be a true indoor/outdoor smart mobility assistant that will erase disability barriers by offering a 100% tailor-made mobility.

writer

Zoe Gervais

Zoe Gervais

Content Manager

stay updated

Get the latest news about accessibility and the Smart City.

other articles for you

share our article!

more articles

NEVER miss the latest news about the Smart City.

Sign up now for our newsletter.

Unsubscribe in one click. The information collected is confidential and kept safe.

powered by okeenea

The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.